How to Put a Welcome Message on Your TV for Airbnb Guests

Creating a memorable first impression doesn't have to be complicated. A personalized welcome message displayed on your Airbnb TV can instantly make guests feel at home while providing them with the information they need for a smooth stay.

With WelcomeScreen, you can display each guest's name, Wi-Fi details, house rules, check-in information, local recommendations, and much more—all on your property's TV. Whether you manage one vacation rental or multiple listings, setting up a customized welcome screen takes only a few minutes.

In this guide, you'll learn how to create, edit, and personalize a welcome message for your Airbnb guests using WelcomeScreen.

Why Display a Welcome Message on Your Airbnb TV?

A personalized TV welcome screen does much more than greet your guests. It helps create a premium guest experience while reducing repetitive communication throughout their stay.

Some of the biggest benefits include:

• Create a memorable first impression by welcoming guests by name.
• Answer common questions instantly by displaying Wi-Fi credentials, check-in instructions, and checkout times.
• Reduce guest messages by keeping important information visible throughout the stay.
• Enhance your property's professional appearance with a modern digital welcome experience.
• Encourage better reviews by making guests feel valued from the moment they arrive.

How to Add a Welcome Message on Your Airbnb TV Using WelcomeScreen

Step 1: Log in to WelcomeScreen

If you haven't already, create your WelcomeScreen account and connect your property listings.

Once your listings have been added:

• Open your WelcomeScreen Dashboard.
• Navigate to Listings.
• Select the property you want to customize.
• Click Edit.

You'll now be taken to your property's configuration page, where you can personalize everything your guests see on the TV.

Step 2: Personalize the Guest Welcome

WelcomeScreen lets you personalize each guest's experience automatically.

You have two options:

Use Dynamic Guest Placeholders

Insert guest name placeholders that automatically display the current guest's name when a reservation is synced.

This ensures every guest sees a personalized greeting without requiring manual updates.

Sync Guest Information Automatically

For hosts using a Property Management System (PMS), WelcomeScreen can automatically import reservation details, including guest names.

This automation saves time, eliminates manual edits, and ensures every stay has the correct personalized welcome message.

Step 3: Customize Your Welcome Screen

Now it's time to create a welcome message that reflects your property and hosting style.

You can include information such as:

• Welcome message for your guests
• Wi-Fi network name and password
• Check-in and checkout times
• House rules
• Emergency contact details
• Local recommendations and nearby attractions
• Property instructions
• QR codes for digital guidebooks or guest information

Tip: Keep your message short, friendly, and easy to read from across the room.

Note: Changes are automatically saved as you edit.

Step 4: Preview Your Guest Experience

Before publishing your changes, preview exactly what your guests will see.

Select Preview Display to launch a live preview of your TV welcome screen.

Check that:

• Guest names display correctly.
• Text is easy to read.
• Wi-Fi details are accurate.
• Images and branding appear as expected.
• Important information is clearly visible.

If needed, return to the editor, make adjustments, and preview again.

Step 5: Publish Your WelcomeScreen

Once you're happy with the layout, you're ready.

The next time guests arrive and turn on the TV, they'll immediately see a personalized welcome screen with all the important information they need for their stay.

No additional setup is required after publishing.

Best Practices for an Airbnb TV Welcome Message

To create the best guest experience, consider these recommendations:

• Keep your welcome message warm and concise.
• Display only the most important information on the main screen.
• Include Wi-Fi details where they're easy to find.
• Add local recommendations to help guests explore the area.
• Update seasonal information, promotions, or house announcements when needed.
• Preview your welcome screen before every new guest arrives.

These small improvements can significantly improve guest satisfaction and reduce common questions during the stay.

Why Airbnb Hosts Choose WelcomeScreen

Thousands of short-term rental hosts use WelcomeScreen to simplify guest communication and deliver a more personalized stay.

Key benefits include:

• Personalized welcome messages for every reservation
• Automatic guest information updates through PMS integrations
• Quick edits that appear instantly
• Easy management across multiple properties
• Professional TV displays that enhance the guest experience
• Reduced repetitive guest messaging

Whether you manage one Airbnb or an entire portfolio of vacation rentals, WelcomeScreen helps you create a more welcoming and informative guest experience.

Watch the Complete Setup Tutorial

Need a visual walkthrough?

Watch our YouTube tutorial: How to Put a Welcome Message on Your TV for Airbnb Guests.

In this step-by-step video, you'll learn how to:

• Create and customize a welcome message.
• Upload or sync guest information.
• Update Wi-Fi names and passwords.
• Edit important property details.
• Preview exactly what guests will see on the TV.
• Configure your WelcomeScreen for the best guest experience.

It's a complete walkthrough designed to help you get your Airbnb TV welcome screen up and running in just a few minutes.

If you encounter any issues or have questions, feel free to reach out at support@welcomescreen.com.

‍

‍