That’s exactly what Airbnb concierge services allow you to do. By offering concierge-style services, hosts can transform their rental into a luxury stay and increase earnings per booking.
Whether managing a single property or multiple listings, adding concierge-style touches elevates the guest experience and builds a strong brand in a competitive market.
A concierge service is any feature that makes a guest’s stay smoother, more enjoyable, and more personalized, all without them lifting a finger.
Examples include:
These small touches can create a big impact, helping a listing feel more like a luxury boutique hotel than a standard rental.
Not every Airbnb benefits equally, but all can take advantage of some form of concierge-style service.
The key is adapting the concierge approach to fit the type of property and guest profile.
Hosts typically have two main options:
Property managers can directly provide services such as:
Some services can be included as complimentary add-ons (like a welcome basket), while others can be offered as premium, paid upgrades (such as full grocery stocking).
In many larger cities, professional concierge companies are available to support hosts. By outsourcing, hosts can provide premium services without managing logistics.
And in areas where no concierge company exists, there is even potential to create a new business opportunity—especially in regions with a high number of Airbnb rentals.
Modern tools and hospitality platforms make offering concierge services simple:
By combining these tools, hosts can deliver a hybrid concierge service—mixing digital convenience with real-world luxuries.
There are several reasons why concierge-style services add value for both guests and hosts:
Travelers who spend hundreds or even thousands on a rental are often willing to pay more for convenience and personalization.
Enhanced service leads to stronger reviews, improved ratings, and repeat guests—helping listings stand out in competitive markets.
Hosts can generate additional income from:
Branded concierge solutions like WelcomeScreen and curated experiences via platforms like GreetWell and The Host Co help hosts deliver consistent, professional, and memorable guest stays.
A thoughtful mix of free touches and paid upgrades creates both guest satisfaction and revenue opportunities.
The answer is yes. Concierge services can transform a property from a simple rental into a luxury guest experience.
Guests appreciate the convenience, hosts earn additional income, and brands gain long-term loyalty. Whether through DIY offerings, concierge company partnerships, or digital solutions like WelcomeScreen, GreetWell, and The Host Co, integrating concierge services is one of the smartest ways to grow an Airbnb business in 2025.
If you still feel confused, do check out this video for better understanding - Airbnb Concierge
