Airbnb AI Messaging: What You Need To Know

If you’re an Airbnb host or manage vacation rentals, you’ve probably found yourself constantly replying to guest messages. From “What’s the Wi-Fi password?” to “How do I check in?”, the back-and-forth never ends. It’s exhausting and, frankly, it pulls you away from focusing on growing your business.

Thankfully, AI messaging tools can transform this part of hosting. These platforms automate guest communication, provide instant responses, and ensure your guests always feel attended to all while saving you hours every week.

We have put together a list of AI powered tools that we trust. These aren’t just tech gimmicks; they are reliable solutions that I’ve personally used or recommend for Airbnb hosts who want to work smarter, not harder

WelcomeScreen : Our Go-To for In-Property Guest Experience

Let’s start with what we do best. At WelcomeScreen, we focus on improving the guest experience inside the property, right on the TV screen.

Imagine your guest walking into the Airbnb and being greeted with a personal welcome message, Wi-Fi details, house rules, and even a local guide all displayed on the TV. No need for printed manuals or sending repetitive messages.

If you’re tired of repeating house rules and local tips over text, this is a simple yet impactful upgrade.

👉 See how WelcomeScreen works 

1. HostBuddy.ai : Our Favorite for Guest Messaging Automation

When it comes to automating guest communication across the entire booking journey, HostBuddy.ai stands out as a powerful tool. HostBuddy.ai functions as a virtual co-host, responding instantly to guest inquiries, delivering check-in instructions, and handling post checkout follow ups.

One of the biggest advantages of HostBuddy.ai is how natural the conversations feel. Guests often believe they’re speaking with a real person, while it’s the AI managing the conversation in the background.

Key features include:

  • Automated responses to booking questions and property inquiries.

  • Scheduled workflows for pre arrival, in-stay, and post checkout messaging.

  • Centralized inbox for managing Airbnb, Vrbo, Booking.com, and direct booking communications.

  • Reminder systems for reviews, check-in instructions, and more.

For hosts looking to streamline guest communication and free up hours of manual messaging, HostBuddy.ai is an excellent solution.

👉 Check out HostBuddy.ai 

2. ProHost.ai : For Professional Property Managers

For professional property managers handling multiple listings, ProHost.ai is designed to simplify and automate operations across the board. From guest communication to team task assignments and maintenance coordination, ProHost.ai brings everything into a single platform.

ProHost.ai goes beyond standard chat automation by integrating guest messaging with backend workflows, ensuring that every aspect of property management is streamlined and efficient.

Highlights of ProHost.ai:

  • Automated guest messaging sequences tailored for large scale operations.

  • Maintenance automation that notifies teams of upcoming tasks.

  • Multilingual AI responses, ensuring seamless communication with international guests.

  • Performance tracking dashboards to monitor team efficiency and guest satisfaction.

For businesses managing a portfolio of properties, ProHost.ai provides the infrastructure to scale without compromising on quality or guest experience.

👉 Discover ProHost.ai 

3. Besty.ai : Your Virtual Concierge

Besty.ai transforms guest communication by acting as a virtual concierge, offering personalized local recommendations and handling property questions through AI driven messaging.

Unlike traditional chatbots, Besty.ai is designed to understand guest preferences and deliver curated suggestions, making it a valuable tool for hosts who want to offer a more personalized experience without manual involvement.

What makes Besty.ai unique:

  • AI-powered local recommendations tailored to guest interests.

  • Automated FAQ responses specific to your property’s amenities and quirks.

  • Communication through channels like WhatsApp and SMS, eliminating the need for guests to download new apps.

  • Built-in upselling features for services such as late checkouts or special offers.

Besty.ai is ideal for hosts who want to elevate guest engagement and provide memorable experiences through smart automation.

👉 Learn more about Besty.ai 

4. Conduit.ai : The All In One Automation Powerhouse

Conduit.ai is a comprehensive platform designed for hosts and property managers who need to automate not just guest communication but also internal team operations. It connects messaging workflows with task assignments, cleaning schedules, and performance monitoring, offering a holistic automation solution.

With Conduit.ai, hosts can create detailed guest messaging sequences while ensuring that their housekeeping, maintenance, and support teams stay coordinated.

Key benefits of using Conduit.ai:

  • Customizable messaging sequences for every stage of the guest journey.

  • Automated task assignment for cleaning, inspections, and maintenance.

  • Collaborative task boards to streamline team workflows.

  • Analytics dashboards to track operational efficiency and guest satisfaction metrics.

For businesses seeking an all-in-one solution that brings guest messaging and operational automation together, Conduit.ai is a reliable choice.

👉 Explore Conduit.ai 

Takeaway: Automate Where It Matters, Stay Personal Where It Counts

AI tools aren’t here to replace human connection—they’re here to save you time and reduce the repetitive stuff, so you can focus on giving your guests a memorable stay.

Every property is different, so I recommend exploring these tools and seeing what clicks for your setup.

👉 Curious how WelcomeScreen can enhance your guest experience? Start here 

Watch this video for easier understanding- Airbnb AI Messaging: What You Need To Know

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