The WelcomeScreen Pro Plan offers a complete guest experience by combining both the TV app and digital guidebook into one seamless solution. It allows guests to access important information on the in-room TV as well as on their mobile devices, ensuring a smooth, connected, and highly engaging stay from check-in to check-out.
After signing in to WelcomeScreen, you’ll be directed to the Setup Dashboard, where your account setup begins. This dashboard provides a clear overview of your setup progress and showcases the features included in your selected subscription plan, helping you understand how to fully utilize the platform.
The WelcomeScreen Setup Dashboard is designed to guide you through key steps such as adding your listing, setting up the TV app, creating your digital guidebook and creating your Store. Each section reflects the capabilities of your chosen plan, making it easier to configure your account and deliver a seamless guest experience.
Once your account is created, connect WelcomeScreen with your Property Management System (PMS) to streamline your property management workflow.
This integration automatically syncs your listings, reservations, and guest details, reducing manual data entry and saving valuable time. By keeping your information up to date in real time, WelcomeScreen helps you deliver a seamless, accurate, and personalized guest experience across all connected devices.
If you’re not currently using a PMS, you can still manage your properties easily by adding them manually. WelcomeScreen’s user-friendly interface allows you to enter and update listing
If you are using a Property Management System (PMS), you can click on the “PMS Integration page” link shown in the highlighted section. This will redirect you to the PMS integration section, where you can automatically sync and import your listing details.
If you are not using a PMS, you can add a listing manually by entering the listing name under the listing column and then the listing address. Once done, click on “+ Add Listing”, and your listing will be added successfully.
You can add additional listings from the Listings tab by clicking on “+ Add Listing.”
a). You can find all the app download links within the Install TV App setup section, just a click away.
b). Once your listing is created either manually or through PMS integration, you can easily access the Guidebook section and click on “Create Guidebook” to get started. The guidebook will automatically open for the listing displayed at the top, ensuring you are creating and managing content for the correct listing.
Follow the link below for a complete, step-by-step guide on how to create and set up your guidebook.
-Guidebook Creation: Learn how to create a digital guidebook for your listing to share essential guest information
-Guidebook Set up: Understand how to customize and configure your guidebook for a seamless guest experience.
You can easily enhance your guidebook by adding recommendations using our AI-powered suggestions. Follow the link below to learn more: AI Recommendation
After adding your listings, go to the Listings section and select the listing you want to configure by clicking the Edit button. This section allows you to customize your in-room TV display and digital guest experience to match your brand and hospitality standards. From here, you can adjust screen settings, choose display themes, and upload high-quality images or videos to create an engaging and visually appealing presentation.
You can further personalize your listing profile by updating the background image and music, adding your logo and website details, and entering important guest information such as Wi-Fi credentials, contact details, and service instructions. You may also highlight nearby attractions, restaurants, and local events to help guests explore the area. Please note that these features are available in the second and third layout options.
All the settings you configure in this section play a vital role in delivering a consistent, professional, and personalized guest experience.
Once you’ve completed all the setup and configurations, the next step is to connect your WelcomeScreen to the TV. Any updates made on your dashboard will reflect on the screen in real time, helping you create a seamless and professional first impression for your guests.
Connect WelcomeScreen to Your TV – A quick guide to help you link your dashboard to the TV and get everything up and running smoothly.
Congratulations! Your WelcomeScreen Account Is Ready.
Need help installing the app? Check out our step-by-step installation guide for easy setup.
If you have any questions or need assistance, contact us at support@welcomescreen.com.
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