WelcomeStay AI

The Shift

From a full-time job to fully automatic

Hosts lose 3–4 hours a day to guest messages. Welcome AI learns your property once, then handles every conversation from there.

Guests message at 2am expecting instant replies

Replies to 95% of messages in under 30 seconds

Check-in instructions sent manually, every booking

Sends personalized check-in details automatically

Slow replies lose bookings to faster competitors

Works across Airbnb, VRBO, Booking.com and direct

AI may respond before the host gets a chance

Set how long AI waits before replying

Hosts keep checking for guest messages manually

Get instant guest message alerts on Slack or WhatsApp

Guests can tell a bot is replying

Turn the AI label off so messages read as you

Manually managing when AI should respond

Schedule AI replies for selected hours automatically

Instant Replies

Answer every guest question before they ask

Welcome AI learns your property rules, amenities, nearby attractions and house policies. Guests get instant, accurate answers 24/7, in the same channel they used to book.

30s

Average reply time, any hour of the day

Languages supported, including Spanish and French

Setup steps, it learns from your FAQ and listing automatically

SMART ESCALATION

Handles 95% autonomously, escalates the rest to you

Welcome AI learns your property rules, amenities, nearby attractions and house policies. Guests get instant, accurate answers 24/7, in the same channel they used to book.

Detects urgency keywords and escalates in real time

Summarizes conversation context before you reply

You can override or coach the AI at any time

REVIEW AUTOMATION

More 5-star reviews, on autopilot

Welcome AI identifies the optimal moment to request a review, after a smooth checkout, a compliment in chat, or a set time after departure. Personalized requests get 3× more responses than generic follow-ups.

Sends review requests at peak satisfaction moments

Personalizes each message based on the conversation

Tracks review conversion rate by property

AUTOMATED CHECK-IN

Personalized check-in instructions sent automatically

72 hours before arrival, Welcome AI sends guests a property-specific check-in guide with door codes, parking instructions, house rules, and local tips, all without you lifting a finger.

Triggered automatically at the right time

Door code, WiFi, parking, all in one message

Guest read-receipts tracked in your dashboard

What Hosts Are Saying

Real results from real operators

Before Welcome AI I was glued to my phone every evening answering the same questions. Now I check in once a day. ”

Response rate: 78% → 95%

Megan Torres

Host of 14 properties, Scottsdale AZ

We manage 80+ units across three cities. WelcomeStay AI handles our messages without a single complaint. It's indistinguishable from a human. ”

2,000+ messages a month automated

Daniel Park

Co-founder, UrbanStay Rentals

Our positive review count increased a lot in the first month. The AI's messaging speed really wows our guests and helps us stay consistent ”

Response rate: 78% → 97%

Sophie Laurent

Superhost, Paris and Lyon

FAQ

Questions, answered.

Everything hosts ask before switching. Still curious? Reach out a human on our team replies (fast).

Talk to our team

What is WelcomeStay AI?

Welcome AI is an AI-powered messaging platform built specifically for property managers. It automates guest communications with various settings to tailor it to your liking.

Will guests know they're talking to AI?

Only if you want them to. The AI assistant label is on by default, but you can switch it off per property so replies appear under your own name. Either way, you stay in control of how your brand shows up.

How does it integrate with my listings?

We can integrate directly with your PMS or through Airbnb directly.

Can AI really handle complex guest issues?

WelcomeStay AI can handle most issues but if something is too complex and needs human intervention it will message you via WhatsApp or Slack.

Is guest data secure?

The AI sees only what it needs to answer the question in front of it, which is the booking details and the property information you have set up.

How much does it cost?

We are the best value AI messaging solution on the market coming in at just $4.99/month.

AI Messaging for Short Term Rental Operators

Start automating your guest messaging today