Greet every guest by name, on the TV already in the room
WelcomeScreen gives every guest a personal welcome on the TV, a digital guidebook on their phone and AI messaging that answers them 24/7. No hardware to buy. Syncs with Airbnb and 15+ property management systems.
7-day free trial, extend if needed · TV app from $7.99/month per listing · No device to buy
Your guests arrive to a dark TV and a binder nobody opens
So they message you instead. At 11pm. About the Wi-Fi. Again. These are the questions WelcomeScreen answers before anyone has to ask.
Listings rated 4.9 and above earn 18.2% more revenue (AirDNA, 2023). The small touches are what close the gap.
Live before your next check-in
No installers, no boxes to ship, no tech skills needed.
Connect Airbnb or your PMS
Guest names, stay dates and listing details sync automatically. Nothing to type in for each booking.
Make it yours
Add your logo, colors, house info and local favorites. AI helps fill in your area guide for you.
Open the app on your TV
Install the free app on the Roku, Fire TV or Google TV in your property and enter one code. Every guest after that gets their own welcome.
The TV, the guidebook and the inbox. All covered.
Use one on its own or bundle all three. Everything runs from one dashboard.
A hotel-grade welcome on the TV you already own
The first thing guests see is their own name, your brand and everything they need for the stay.
- Personal welcome with guest name and stay dates
- Wi-Fi shown as a scan-to-connect QR code
- Turns on automatically with Google TV
- Promote your direct booking site and local partners
The guidebook guests actually open
Mobile first, no app to download, and it matches the look of your property. Use it on its own or with the TV.
- Check-in steps, Wi-Fi, house rules and checkout
- Local favorites with photos and videos
- Your logo, colors and fonts
- Sell add-ons like early check-in, firewood and local tours
An AI concierge that answers every guest message
It learns your property once, then replies to guests for you in seconds, day or night, so you are not glued to your phone.
- Replies across Airbnb, VRBO, Booking.com and direct bookings
- Sends check-in details automatically before every stay
- Asks for reviews at the right moment
- Flags urgent issues to you on WhatsApp or Slack
Other TV systems make you buy a box. We work with the one you have.
Hardware means buying, shipping, installing and replacing a device for every TV in every property. WelcomeScreen is a free app on the streaming device already in the room.
- Works on Roku, Fire TV, Google TV and Chromecast
- Set up remotely, no installer visits
- TV, guidebook and AI messaging in one place
- Need a device? Any inexpensive Google TV stick works
About $96 a year. Or $9.99 month to month.
Runs on the TV or streaming stick you already have. Per-listing rates drop further from 3 listings up.
Loved by hosts and managers around the world
“The personalized welcome screen displayed on the TV greets my guests with their names, check-in/check-out dates, and helpful info, all in a visually stunning way. My guests love the thoughtful touch, and I’ve received lots of positive feedback.”
“The moment I saw Welcome Screen, I instantly recognized its value. It creates such a warm, inviting atmosphere for our guests, making them feel truly special the moment they step into their rentals.”
“Guests enjoy instant access to tailored local tips, property information, and services, right on arrival.”
“It has truly elevated the guest experience by adding a personal touch right from the moment they walk in. The custom greetings make my guests feel special and welcomed, setting the tone for a great stay.”
“We love using Welcome Screen! It's a simple and professional way to greet our guests right through our TVs.”
“A polished upgrade that enhances the arrival experience.”
Simple pricing, per listing
Start with one product or bundle them. Every plan starts with a 7-day free trial.
Guidebook
For any property, with or without a TV.
Billed yearly, or $5.99 monthly
- Branded mobile guidebook
- Local tips and area guide
- Add-ons and upsells
TV App
The personalized welcome on the TV.
Billed yearly, or $9.99 monthly
- Guest name and stay dates on screen
- Wi-Fi QR code and local tips
- Synced with Airbnb or your PMS
Pro
TV app and guidebook together.
Billed yearly, or $14.99 monthly
- Guidebook
- TV app
- Email support
Pro Plus
Everything, plus AI messaging.
Billed yearly, or $19.99 monthly
- Guidebook and TV app
- AI guest messaging
- Priority support
Prices shown for 1 to 2 listings. Managing more? Rates drop as you grow. See all plans or talk to sales.
FAQ
Q: Do I need to buy any hardware?
No. WelcomeScreen is a free app on the Roku, Fire TV, Google TV or Chromecast you likely already have. If a TV has none, an inexpensive Google TV streaming stick works.
Q: Does it work if I only use Airbnb?
Yes. WelcomeScreen connects directly to Airbnb, so guest names and stay dates come through automatically with no PMS needed. It also connects to 15+ property management systems, including Hostaway, Guesty, Hospitable, OwnerRez and Lodgify.
Q: Which TVs work with WelcomeScreen?
Google TV, Roku, Amazon Fire TV, Chromecast and Samsung smart TVs. Some TVs, like TCL, need a streaming device for automatic turn-on.
Q: Can I start with just one product?
Yes. Start with the guidebook or the TV app on its own and add the other products any time.
Q: How long is the free trial?
Every plan starts with a 7-day free trial, and we can extend it if you need more time.
Q: I manage a lot of properties. Is there volume pricing?
Yes. Per-listing rates drop from 3 listings up, and portfolios can talk to sales about custom pricing and setup.
Your next guest checks in soon. Make it the best arrival they've had.
Join hosts on 4,500+ listings in 35+ countries. Try everything free for 7 days.
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