For hosts tired of the same 10 questions

Stop answering “What's the Wi-Fi password?” for the 400th time

WelcomeScreen puts every answer where guests actually look: on the TV, in a mobile guidebook and in an AI concierge that replies in seconds. You get your evenings back.

7-day free trial, extend if needed · Guidebook from $5.99/month per listing

WelcomeScreen TV welcome screen and mobile guidebook with AI Concierge chat
4,500+listings powered
35+countries
★★★★★Rated 5.0 on G2
Airbnbdirect integration
Connects with Airbnb and 15+ property management systemsAirbnbHostawayGuestyHospitableOwnerRezLodgifyBeds24Hostex

Sound familiar?

These are the messages that hit your phone during dinner, at midnight and on your day off. Every booking. Every time.

What's the Wi-Fi password?
How do I turn on the TV?
Where do we park?
What time is checkout?
Can we check in early?
Where does the trash go?
How does the coffee maker work?
Any good restaurants nearby?
Is there a beach towel somewhere?

Answered before they even reach for their phone

Personalized TV welcome screen greeting a guest by name

1. The TV greets them by name

The moment guests walk in, the TV says hello, shows the Wi-Fi as a scan-to-connect QR code and points them to the guidebook.

WelcomeScreen mobile guidebook on a phone

2. The guidebook covers the rest

House rules, parking, checkout steps, appliance how-tos and your local favorites, all on their phone and matched to your brand.

AI-powered recommendations in WelcomeScreen

3. AI answers anything else, 24/7

The AI concierge replies in seconds using your house info. Real problems, like a lockout, get flagged to you on WhatsApp or Slack.

New: WelcomeScreen AI

Your new co-host never sleeps and never sighs

WelcomeScreen AI learns your property once, then handles the questions you have answered a hundred times. It replies in your guidebook and in your Airbnb, VRBO and Booking.com inbox.

You decide when it replies, coach its answers any time, and only hear about the things that actually need you.

AI Concierge11:42 pm
Sorry to bother you so late, how do I turn on the hot tub?
No bother at all! The control panel is on the left side of the tub. Press the jets button once, and it will be warm in about 20 minutes.
Also, the front door code isn't working
Urgent issue detected. Your host has been notified on WhatsApp and will reach out shortly.
WelcomeStay AI guest messaging inbox on a phone
Set it up once

It works for every booking

  • Connects directly to Airbnb and 15+ property management systems, so guest names and dates update automatically.
  • The AI learns from your listing and guidebook. No scripts to write.
  • Works on Google TV, Roku, Amazon Fire TV, Chromecast and Samsung smart TVs.
  • No TV? The guidebook and AI concierge work on their own.

What hosts say

“The personalized welcome screen displayed on the TV greets my guests with their names, check-in/check-out dates, and helpful info, all in a visually stunning way.”

Chandler SpenceCEO, Hostfolio

“It has truly elevated the guest experience by adding a personal touch right from the moment they walk in.”

Alma GutierrezManager, LT Hawaiian Properties
★★★★★Rated 5.0 on G2

FAQ

Will guests know they are talking to AI?

Only if you want them to. The AI label is on by default, and you can switch it off per property so replies appear under your name.

What happens when the AI doesn't know the answer?

It flags the conversation to you on WhatsApp or Slack with the context, so you can jump in. Urgent issues like lockouts are escalated right away.

Do I need a smart TV?

No. The guidebook and AI concierge work on guests' phones. The TV welcome screen is what gives guests the wow moment when they walk in.

Does it connect to Airbnb?

Yes. WelcomeScreen connects directly to Airbnb and to 15+ property management systems, including Hostaway, Guesty, Hospitable, OwnerRez and Lodgify.

How much does it cost?

The guidebook starts at $5.99/month per listing, and every plan starts with a 7-day free trial. See the pricing page for TV and AI plans.

Get your evenings back

Try WelcomeScreen free for 7 days. Your guests get answers, you get peace and quiet.

Start Your 7-Day Free Trial