What your guests actually see

The check-in experience guests tell their friends about

The TV greets them by name. The Wi-Fi is one scan away. Every answer lives in a beautiful guidebook on their phone. That is how ordinary stays turn into 5-star reviews.

7-day free trial, extend if needed · Guidebook from $5.99/month per listing

WelcomeScreen TV welcome screen and mobile guidebook with AI Concierge chat
4,500+listings powered
35+countries
★★★★★Rated 5.0 on G2
Airbnbdirect integration
Connects with Airbnb and 15+ property management systemsAirbnbHostawayGuestyHospitableOwnerRezLodgifyBeds24Hostex

A stay, seen from the guest's side

WelcomeScreen mobile guidebook on a phone
Before arrival

Everything they need, before they ask

Guests get a link to your guidebook with check-in steps, parking and door instructions. No more “how do we get in?” messages from the driveway.

TV welcome screen greeting a guest by name
They walk in

“Welcome, Allison!”

The TV greets them by name with their stay dates, the Wi-Fi as a QR code and a quick tour of the home. It feels like a boutique hotel, not a lockbox.

AI-powered local recommendations
During the stay

A local friend in their pocket

Your favorite restaurants, beaches and hidden spots, plus an AI concierge that answers questions any time. Guests can even book extras like a private chef or firewood.

Local experience promotion on the TV
Checkout

A smooth goodbye

Clear checkout steps on the TV and in the guidebook, and a review request timed for the moment they are happiest.

Why it shows up in your reviews

It feels personal

Seeing their own name on the TV is the moment guests photograph, mention and remember.

Nothing to hunt for

No binder, no lost Wi-Fi card, no waiting for a reply. Guests find answers in seconds, so the stay feels effortless.

It looks like your brand

Your logo, your colors and your voice across the TV and guidebook, so guests remember who to book with next time.

AI Concierge

Guests get instant answers. You get fewer messages.

The AI concierge lives inside your guidebook and knows your home inside out. Guests ask in their own words, in their own language, and get an answer right away.

AI ConciergeThe Beach House
Where can we get breakfast within walking distance?
Sunny Side Cafe is a 5 minute walk and opens at 7am. Your host recommends the banana pancakes!
Are there beach chairs we can use?
Yes! Two chairs and an umbrella are in the hallway closet next to the front door.

What hosts say

“Guests enjoy instant access to tailored local tips, property information, and services, right on arrival.”

Floriana Panvini RosatiCEO, Rental12

“It creates such a warm, inviting atmosphere for our guests, making them feel truly special the moment they step into their rentals.”

Derek GisrielCEO, Level Up Stays
★★★★★Rated 5.0 on G2

FAQ

How do guests open the guidebook?

From a link you share before arrival or by scanning the QR code on the TV. It works on any phone.

Can I match it to my brand?

Yes. Add your logo, choose your colors and fonts, and include photos, videos and your own local recommendations.

Do I need a smart TV?

No. The guidebook and AI concierge work on their own. Add the TV welcome screen any time on Google TV, Roku, Amazon Fire TV, Chromecast or Samsung smart TVs.

Will guest names update automatically?

Yes. WelcomeScreen connects directly to Airbnb and to 15+ property management systems, so every new guest is greeted by name.

How much does it cost?

The guidebook starts at $5.99/month per listing, with a 7-day free trial. See the pricing page for TV and AI plans.

Give your next guest a welcome worth reviewing

Set up your guidebook and TV welcome screen free for 7 days.

Start Your 7-Day Free Trial